Petco Fish Policy

Petco fish return policy.

Petco fish policy. I was told the water sample had to be seperate from the fish which i was not. With their beautiful colors and unique patterns saltwater fish are an obvious choice for pet parents who want to showcase their marine centerpiece. Freshwater fish tropical fish for sale at petco a wonderful option to brighten up any home or office freshwater fish provide a natural beauty and vibrancy that any aquatic pet parent will appreciate. Return of orders more than 60 days can t be made.

Apr 05 2017. Saltwater aquarium fish require more precise temperature and habitat monitoring and may take more time to transition to a fish flake diet. You must contact customer service within the required time frame as stated above. Well that didnt happen and when i asked to speak to a manager it got worse.

While they are a sight to behold in your tank saltwater aquarium fish do require a degree of maintenance that goes a bit deeper than their freshwater cousins. If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. Petco national support center 10850 via frontera san diego ca 92127 858 453 7845. Freshwater fish can be returned by visiting any of the stores with receipt.

Petco san antonio support center 654 richland hills drive san antonio texas 78245. No matter your choice a well maintained aquarium display is sure to add a unique decor element to your home. Petco applies a 25 restocking fee on all returns. Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal.

You have a new tank syndrome it wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault. Original cartons should not be opened. Petco just wants to see the dead fish and. If you have any questions about the best types of fish for your aquarium petco partners can help you find the right live pet fish for your unique needs in one of our stores.

Many marine fish for example. I bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish. Live freshwater fish may be the perfect low maintenance option for beginner aquarists looking to test the waters of fish ownership. Cali vinyl pet flooring.

For live fish invertebrates refunds you d need to contact their customer service.