Pets At Home Customer Service Team

Our pet team live and breathe pets providing trusted expert advice on our exotic store pets to our colleagues and vets.

Pets at home customer service team. Product information find out more. Welcome to pets at home customer service. Working in customer service. View basket checkout.

Contact us find out more. Pets at home ltd is not part of the allianz uk group. Pets at home is the united kingdom s largest pet supplies retailer with more than 370 stores and 6 000 employees. The link to the service can be found at the bottom of the screen.

We have taken the decision to temporarily close our phone lines so that our colleagues can safely work from home. Dealing with all kinds of customer queries and issues across all channels from on the phone to online our team set out to respond quickly and with quality information to maintain and protect our brand and reputation. Search and view the latest retail and groom room jobs uk wide and for jobs at pets at home s support office in cheshire and distribution centre s in stoke and northampton. Enquire about pet insurance with their partner petplan.

Do some good every time you swipe join our vip club today. 35 00 45 00 more detail. Quick view rabbit guinea pig play pen. Pets at home ltd is an appointed representative of pet plan limited.

The company sells products including food toys bedding medication and accessories and pets. Now it s more important than ever. Our services find out more. You can t place orders over the phone but customer services can advise you on how to place an order on the website.

Returns refunds find out more. Apply online or register. With lots of knowledge and considerable experience they are up to date with the latest treatments and thinking in everything relating to exotic pets and their medicine. To contact us during this period please use our live chat service which is operated 7 days a week between the hours of 9am and 8pm.

Collect in store find out more. 30 00 add to basket. Using your account find out more. Quick view pets at home foxglove guinea pig and rabbit hutch brown.

11 1 when you return a product to us pursuant to condition 10 above. Find a store. 119 00 add to basket. Pets at home complaints contacts call customer services on 0800 328 4204.

Delivery find out more. 10 2 to cancel any contract between us you must immediately inform us by either emailing our customer service team or telephoning it on 0800 328 4204 between 8am and 8pm monday friday and 9am 5pm saturday and sunday and return the goods to us in accordance with condition 11 below. Call if you want more details about a product than are available online or if you have technical problems when trying to use the pets at home website. That means teams across our business from colleagues in store to those in marketing customer service.

Pets at home guinea pig and rabbit run hideaway for gardens or play areas. Good customer service has always been at the heart of our business.